Payment Options
Animal Family Veterinary Care Center requires payment in full for professional services when your pet is discharged from the hospital.
We accept all major credit cards here at Animal Family Veterinary Care Center (Visa, Mastercard, Discover, and American Express). We also accept cash payments, checks, CareCredit®, and Scratchpay.
When you refer a friend or family member to our clinic, you earn a $25 credit for each person who sees us for an appointment.
CareCredit Payment Plans
Paying for your pet’s care should never have to be stressful, but the reality is that many pet parents have to choose between pet care and meeting other important needs. To alleviate financial stress and ensure your pet gets the care they require, we are glad to offer CareCredit® payment plans. CareCredit is the leading client payment program in the US, with no-hassle monthly payment plans that let you say yes to quality treatment for your pet.
CareCredit offers no-interest and low-interest payment terms, along with zero hidden fees. But best of all, it breaks down your pet’s veterinary costs into easy, manageable installments.
Another perk of CareCredit is that you can get approved quickly and start using your account right away, before your physical card even arrives.
You can learn more about CareCredit or apply today at carecredit.com.
You can also give us a call at (563) 391-9522!
Scratchpay is another payment option you can use to take care of your pet's veterinary bills. Instead of getting a credit card, you instead sign up for a payment plan and have Scratchpay deduct the payments directly from your bank account. It's easy and you can get same-day approval, so you can start using Scratchpay right away.
Apply online or learn more about Scratchpay by clicking here.
Appointment Cancellation Policy
Thank you for choosing Animal Family Veterinary Care Center for your pet’s care. Any time you schedule an appointment or procedure, we set aside time to provide you and your pet with the highest level of care. We understand unforeseen circumstances happen; however, if you need to cancel or reschedule an appointment or procedure, in order to avoid a penalty, we need a 24-hour or more notice prior to your visit, so that we can help another pet in need.
Our "no-show"/cancellation policy is as follows:
A "no-show" is a client who misses an appointment, or procedure, without canceling it ahead of time. A failure to be present at the time of a scheduled appointment or procedure will be documented in the patient's chart as a "no-show”. The first time there is a "no-show", we will give you a call or send a text alerting you of the missed appointment or procedure and remind you of our "no-show"/cancellation policy.
The second occurrence will result in a non-refundable deposit of $75 required when scheduling future appointments/